This website (the 'Site') is operated by Thomas Cook Retail Limited, trading as thomascook.ie. Please read these terms and conditions carefully before using this Site. You must consent to these terms and conditions without qualification if you use this Site, and if you disagree with any part of these terms and conditions then you may not use this Site in any way.
Please note:This Site is intended for use only by users who access it from the Republic of Ireland. The information and prices on this site only apply to users who make a booking from the Republic of Ireland. We are a company incorporated in England & Wales with company registration number 00102630. The services we offer via this Thomascook.ie web site are governed by Irish Law. We are unable to accept bookings from users who are not based in the Republic of Ireland. Users based in the United Kingdom should use the Thomas Cook.com UK website. No warranties and/or representations of any kind, express or implied, are given as to the compliance of the information shown on this Site or the services we offer with any laws of any other country, and the laws of other countries will not apply to this Site or to the services we offer on it.
We reserve the right to deny access to this Site at any time without notice.
Travel Agents:This website is for use by members of the public only to make travel bookings. We do not accept bookings made by travel agents or other agents acting on behalf of members of the public. Any bookings made in contravention of this rule will be cancelled. Where we incur any cancellation charges from the supplier of the travel arrangements, these charges will be passed onto you (the travel agent) in full together with an administration fee of €100 per booking.
Our registered company name, number and address in Republic of Ireland for the service of legal documents in the Republic of Ireland are as follows:Thomas Cook Retail Ltd
Governing Law:Access to this Site is conditional on your agreement that all information contained in it and all matters that arise between you and us will be governed by Irish law. It is also conditional on your agreement that any dispute that arises between you and us will be subject to the exclusive jurisdiction of the Courts of Ireland.
Site User Obligations:
By using this Site you agree that:-
Booking Conditions & Site Content/Information
All bookings made on this Site are subject to the relevant supplier's/tour operator's booking conditions. If your booking is with Thomas Cook or Thomas Cook Flexibletrips, such contract will be subject to the booking conditions of Thomas Cook Retail Limited, in addition to these Site terms and conditions. Alternatively, if your contract is with a different supplier/tour operator, it will be subject to the terms and conditions of such other supplier/tour operator as is named as the contracting party, in addition to these Site conditions. We recommend that you print a copy of the applicable booking conditions when making a booking. Booking conditions contain limitations and exclusions of liability, and cancellation and amendment charges are payable if a booking is cancelled or amended after it has been confirmed.
No warranties, promises or representations of any kind, express or implied, are given as to the accuracy of any of the information on this Site or as to the nature, standard, suitability or otherwise of any services offered by us or on behalf of anyone else. We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential or other) that may arise as a result, directly or indirectly, from the use of any of the information or material contained on this Site and/or the use of or access to any other information or material via web links from this Site, or any inability to access this Site. These exclusions of liability apply only to the extent permitted by law and, except for information or material accessed via other sites or supplied by an identified third party, where consistent with the applicable booking conditions. If any of these exclusions, in whole or in part, are found to be unlawful, void or unenforceable for any other reasons, that exclusion or part of the exclusion shall be deemed severable and shall not affect the validity or enforceability of the other exclusion(s) or part(s) of the exclusion(s) in question.
We may change any aspect of this Site or its content, including the availability of any suppliers, features, information, or other content, at any time without notice. The information and prices on this Site are not 'live' and are updated from time to time. Every effort is made to ensure the accuracy of all information and prices but, regrettably, errors do occasionally occur. Where a price is obviously incorrect due to a system error, we shall not be bound by such price. The prices and any discounts shown on this Site are applicable to Thomascook.ie only.This Site is provided on an 'as is' and 'as available' basis. We do not accept any liability in respect of your inability to access or use this Site at any time or for any interruption in that access or use, or for any failure to complete any transaction. We do not warrant that this Site is free from computer viruses or other properties that may cause loss or damage.
Copyright and Trade Marks
The copyright in the content of this Site belongs to us or to the licensors of such content. We reserve the copyright and all proprietary rights in this Site and all its content. The names "Flexibletrips", "Thomas Cook" and any other marks, logos and graphics of Thomas Cook displayed on this Site are registered trade marks of Thomas Cook UK Limited or its affiliates. Other company and product/service names displayed on this Site may be the trade marks of their respective owners. You are not granted any right or licence to use any trade marks.
Credit Card Fraud Contingency
Please make sure that you have supplied us with the correct credit card billing information. If you do not supply the correct credit or debit card billing address and/or cardholder information, the issue of your tickets may be delayed and the overall cost may increase. We do reserve the right to cancel tickets after issue if payment is declined or if you have supplied incorrect credit card information.
In addition, we also reserve the right to do random checks (including the electoral roll) in order to minimise credit card fraud. As a result of this, before issuing tickets we may require you to provide us with a fax or postal copy of proof of address, as well as a copy of your credit card and a recent statement.