Before You Go
Deciding what to pack in your suitcase and making sure that you have travel insurance are small but vital details to bear in mind before you travel. Below, we have some helpful information and advice that will make remembering them easy.
Health & Safety
We strive to raise standards in all of our overseas resorts and we seek advice from health and safety organisations and accredited safety consultants regularly. All resorts have to complete regular quality checks which have been produced in consultation with professional organisations. Safety and hygiene standards may vary from those you are used to at home.
While your accommodation is obliged to meet local safety requirements, these may not match Irish standards which are among the highest in the world. Through working together with accommodation owners, we continuously aim to improve standards in all properties we feature.
Expectant Mother Policy
You may travel up to week 28 of pregnancy with your doctor's permission. Once your pregnancy has entered its 28th week, we ask that you carry with you a letter from your obstetrician stating the pregnancy is uncomplicated and confirming the expected date of delivery.
In this letter, the doctor should state that you are in good health, that he/she is happy for you to fly and that in his/her opinion there is no reason why you cannot fly.
Persons With A Disability
Many overseas hotels and apartment complexes are not equipped to cater for the needs of holiday-makers with disabilities. Furthermore, the natural terrain and layout of some resorts can sometimes make life difficult for wheelchair users. It is therefore important, if you have any disability, that the appropriate enquiries are made about the suitability of particular accommodation and resorts, and that you are fully satisfied you have made the correct choice before you book and confirm your holiday, In order that we may assist you in ensuring that your holiday choice is suitable, we require that you complete a special needs form which is available from our reservations department.
At Thomas Cook, we want you to know exactly what is included in the price of your holiday before you confirm your booking. Our Essential Information page highlights any charges, accommodation supplements and transfers that are included in your holiday so you can always be sure that you are getting the most for your money.
- Return flight from an Irish airport.
- In-flight catering consisting of a hot or cold snack (depending on the time of day) on all flights to/from Egypt
- Aviation price supplements, airport taxes and charges.
- Transfer to and from airport to your accommodation.
- Accommodation and meals (if applicable) as confirmed on your holiday invoice.
- The services of our Panorama representatives during your holiday.
What's Not Included:
- Holiday Insurance (which you must have).
- Any flight or fuel supplements, hotel supplements e.g. sea views, meal supplements unless confirmed on your holiday invoice.
- Provision of cots, which may be charged direct by the accommodation owners.
- Local facility charges.
- In-flight catering on all routes except to/from Egypt. Snacks may be purchased onboard the aircraft directly from the airline company.
- Value added tax.
Our range of fantastic holidays means that, no matter what your hobby is or who you are travelling with, we have something to suit you. To see more information on the different types of holiday we offer at Thomas Cook, visit our Holiday Types page.
When travelling abroad, there are few things that you need to remember when it comes to what you can and can't carry in your luggage. For this information and more, please visit our Transport page.
Regardless of whether you will be staying in an apartment or a hotel on holiday, you need to know what to expect from your accommodation. We have compiled some useful information to make sure that you get everything that you want from your holiday.
Passports & Visas
Leave yourself plenty of time to check all of the requirements for your destination, including which visas and other documentation they require for entry, before you finalise your travel plans. The information on this page will help you do that, offering advice on all of our top destinations that require more than your passport.
Passports And Visas
Childrens Conditions & Services
At Thomas Cook, we understand families and that is why we have compiled some useful information regarding the children in yours. From passport conditions to free child places, you will find all the advice you need to ensure that your family holiday is one to remember.
Childrens Conditions And Services